Shipping and Delivery

Do you charge for shipping?

  • Domestic

Yes, we charge a nominal fee of Rs 150 for orders below Rs 1,999.  All orders above Rs 1,999 are eligible for free shipping

  • International

Please write to us at orders@pramank.com or Whatsapp us at +918130758678. This helps us get you the best shipping rates possible to your location. International Shipping is FREE for orders above $129 USD or equivalent value for other foreign currencies. For orders less than $129 USD, shipping is charged at best available rate with our delivery partners.  

How will I know if my order has been shipped? How can  I track my orders?

You will receive a notification from us with the tracking details once the shipment has been booked. You can track your order until it reaches you safely.

How long does the orders take to reach me?

Most of the products on our platform are handmade and take 5-10 days to be made. Once your order is ready it is usually delivered within 3-7 days. Made on Order or customized orders take 20-25 working days to dispatch.

International orders usually take 10-15 days to reach after shipping

In case of multiple items in an order we dispatch the products (above Rs.2000) as soon as they are ready.

How reliable are your delivery services?

We have partnered with the best services in the market like FedEx, Delhivery, Xpressbees for the delivery of our products to you. We primarily ship out through FedEx surface mode or air for your delivery.

What do I do if I have a special request pertaining to my order?

We love special requests. Just drop us a note at orders@pramank.com or Whatsapp us at +918130758678

Do you offer COD?

Yes! COD is available for orders - the COD limits set are subject to change. You will see the limits displayed at check out.